Terms of Service

Last updated: August 28, 2026

OVERVIEW

Welcome to Avalon. Throughout these Terms of Service, the terms "we", "us", and "our" refer to Avalon.

Avalon operates this online store and website, including the information, content, features, tools, products, and services made available through it (collectively, the "Services"). Avalon is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when you access, browse, interact with, or make a purchase through our Services.

By using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use or access our Services.

Nothing in these Terms is intended to limit or exclude any mandatory consumer rights that apply to you under applicable law.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are legally capable of entering into a binding agreement under applicable law.

To browse our store or make a purchase, you may be asked to provide certain information, including your name, email address, billing address, payment information, and shipping information.

You are responsible for ensuring that the information you provide is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials and for activities carried out through your account. You must notify us promptly if you believe your account has been accessed or used without your authorisation.

You may not transfer, sell, assign, or license your account to another person without our permission.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to ensure that our product descriptions, photographs, sizing information, and other information displayed in our store are accurate.

However, colours and product appearance may vary depending on your device, screen settings, and other technical factors. We therefore cannot guarantee that the colour displayed on your screen will exactly match the physical product.

We reserve the right to update product descriptions, discontinue products, or change product availability where necessary.

Where permitted by law, we may limit the quantity of products available for purchase.

Nothing in this section affects your rights where a product is faulty, damaged, or does not conform to its description or applicable legal requirements.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase the selected products.

After placing your order, you should receive an order confirmation by email. This confirmation acknowledges that we have received your order and does not necessarily constitute acceptance of your order where further verification or processing is required.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including where:

• A product is unavailable;
• There is an obvious pricing or product information error;
• We reasonably suspect fraudulent or unauthorised activity;
• The information provided with the order is incomplete or incorrect;
• We are legally unable to fulfil the order.

If we cancel an order after payment has been received, we will issue a refund in accordance with applicable law.

Please review your order carefully before submitting it. If you wish to cancel an order, contact us as soon as possible. We cannot guarantee that an order can be cancelled once it has been processed or dispatched.

Your purchases are subject to our Return & Refund Policy.

SECTION 4 – PRICES AND BILLING

The price of a product is the price displayed at the time you place your order, subject to correction of obvious errors.

Prices, discounts, and promotions may change from time to time. Applicable shipping charges will be displayed before you complete your purchase.

For international orders, customs duties, import taxes, brokerage fees, and other charges may apply depending on the destination country. Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer.

You agree to provide accurate and complete billing, payment, and account information for all purchases made through our Services.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery information is provided in our Shipping Policy.

Any delivery times displayed on our website or during checkout are estimates unless a specific delivery date is expressly guaranteed.

Delivery may occasionally be delayed due to circumstances outside our reasonable control, including carrier delays, customs processing, weather conditions, or other unforeseen events.

Nothing in these Terms or our Shipping Policy affects any mandatory rights you may have under applicable consumer protection law relating to delivery, loss, damage, or delayed delivery.

SECTION 6 – RETURNS, REFUNDS, AND WITHDRAWAL

Our Return & Refund Policy explains how eligible returns and refunds are handled.

If you are a consumer in the European Union or European Economic Area, you may have a statutory right to withdraw from certain distance purchases within 14 days, subject to applicable legal conditions and exceptions.

Nothing in these Terms limits or removes your mandatory statutory rights.

SECTION 7 – INTELLECTUAL PROPERTY

The Services and their contents, including Avalon branding, logos, product designs, photographs, graphics, text, videos, and other original materials, are owned by or licensed to Avalon and are protected by applicable intellectual property laws.

You may use our Services for your personal, non-commercial use.

You may not reproduce, distribute, modify, republish, sell, commercially exploit, or otherwise use our intellectual property without our prior written permission, except where permitted by applicable law.

All rights not expressly granted are reserved.

SECTION 8 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

Our Services may provide access to tools, features, or services operated by third parties.

We do not necessarily control or monitor these third-party services and are not responsible for their availability, content, or practices.

Your use of third-party services may be subject to the terms and policies of the relevant third-party provider.

SECTION 9 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for examining or evaluating the content, accuracy, availability, or practices of third-party websites. If you access a third-party website, you do so subject to its own terms and policies.

SECTION 10 – RELATIONSHIP WITH SHOPIFY

Avalon is powered by Shopify, which enables us to operate our online store and provide the Services to you.

However, purchases made through our store are made directly between you and Avalon. Shopify is not the seller of our products and is not responsible for the fulfilment of orders or the products sold by Avalon.

SECTION 11 – PRIVACY

Our collection and use of personal information are governed by our Privacy Policy.

Because our store is hosted and powered by Shopify, certain personal information may also be processed by Shopify and other service providers as necessary to operate our store and provide services to you.

Please review our Privacy Policy for further information about how personal information is collected, used, and shared.

SECTION 12 – FEEDBACK AND CUSTOMER CONTENT

If you submit reviews, feedback, photographs, comments, or other content to Avalon, you are responsible for ensuring that you have the necessary rights to submit that content.

By voluntarily submitting content to us, you grant Avalon a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish, and display that content for purposes relating to our business and Services, subject to applicable law.

We may remove content that we reasonably believe is unlawful, misleading, offensive, fraudulent, or infringes the rights of another person.

SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.

We reserve the right to correct such errors or update information where necessary.

If an error materially affects an order you have placed, we will handle the situation fairly and in accordance with applicable law, including by contacting you where appropriate.

SECTION 14 – PROHIBITED USES

You may use our Services only for lawful purposes.

You must not use the Services to:

• Violate applicable laws or regulations;
• Commit or facilitate fraud;
• Infringe intellectual property or other rights;
• Harass, abuse, threaten, or harm another person;
• Submit false or misleading information;
• Send spam or unsolicited promotional material;
• Introduce viruses or malicious code;
• Attempt to gain unauthorised access to our systems;
• Interfere with the security or proper operation of our Services.

We may restrict or terminate access to the Services where reasonably necessary to protect Avalon, our customers, or our business.

SECTION 15 – DISCLAIMER AND LIMITATION OF LIABILITY

We make reasonable efforts to ensure that information on our Services is accurate and up to date. However, information may occasionally contain errors or omissions.

To the maximum extent permitted by applicable law, Avalon will not be liable for indirect or consequential losses that are not a direct and foreseeable result of our actions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

In particular, nothing in these Terms is intended to limit your mandatory rights as a consumer or exclude liability that cannot legally be excluded under applicable law.

SECTION 16 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.

SECTION 17 – GOVERNING LAW

These Terms of Service are governed by the laws of the Republic of Lithuania.

If you are a consumer residing in another country, you may also benefit from mandatory consumer protection laws applicable in your country of residence. Nothing in these Terms is intended to deprive you of such mandatory legal protections.

SECTION 18 – CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes to our business, Services, or legal obligations.

The updated version will be published on our website with a revised "Last updated" date.

Where required by law, we will provide notice of material changes.

SECTION 19 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Trade Name: Avalon
Email: contact@avalonclo.com
Business Address: Gelvonų gatvė 17, 07139 Vilnius, Lithuania