Contact information
Contact Information
Avalon Customer Support
If you have questions about our products, orders, shipping, returns, or refunds, please contact us.
Business Address
Avalon
Gelvonų gatvė 17
07139 Vilnius
Lithuania
Phone Number
+370 626 36216
Order and Return Enquiries
When contacting us about an existing order, please include:
- Your full name;
- Your order number;
- The email address used when placing the order;
- A clear description of your question or issue.
For returns or refunds, please review our Return & Refund Policy before contacting us.
Customer Service
We aim to respond to customer enquiries as quickly as reasonably possible. Response times may vary during weekends, public holidays, product launches, sales, and periods of high demand.
Important Notice
Avalon is the trade name used for this online store. Where required by applicable law, additional legal business identification information may be provided in our Legal Notice or other legal pages.